1. INFORMATION ABOUT COOKIES

According to the European law on electronic information, visitors to a website must, for the sake of privacy, be informed about the use of cookies. The information in the cookie can be used to follow a user’s browsing. A “Cookie” is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser so that it automatically denies cookies. More information can be found in the EU Internet Handbook provided by the European Commission website.

2. Personal Data

By shopping at RASKLY.COM you accept our data protection policy and our processing of your personal data. We safeguard your personal privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without clear legal basis.
RASKLY.COM is responsible for the processing of personal data that you provided to us as a customer. Your personal information is processed by us to be able to handle your order and in the occasions when you have wanted newsletters or promotional offers – to be able to adapt the marketing to your individual needs.
Below is a summary of how we, in accordance with the Data Protection Regulation (GDPR), store and process your data.

2.1 What is Personal Data?

Personal data is any information that can be directly or indirectly attributed to a natural person.

2.2 What Data do we collect?

To be able to handle your order and answer questions related to your order (customer service) we store your first name and last name, address, phone number, e-mail address, IP address and purchase history.
Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation as for the Accounting Legislation which consists of mandatory Accounting Acts, for example.

2.3 Legal Basis

In connection with a purchase, your personal data is processed to fulfill the agreement with you.
Marketing, promotions and similar mailings are made after your given consent.

2.4 What information is shared and for what purpose?

2.4.1 Payment Providers

When making a purchase at RASKLY.COM, information is shared with our payment provider(s). What is stored is the first name, last name, address, e-mail address and telephone number of the customer. If the customer choose to pay by invoice, the customer’s personal identification number is also saved at the payment provider. The information is saved in order to carry out the purchase and to protect the parties against fraud.
The payment providers (payment services) that we use are: Stripe and Swish

2.4.2 Shipping Companies

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, surname and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.
The shipping companies we cooperate with are: DHL, Postnord, Schenker.

2.4.3 Newsletter

If you have chosen to subscribe to our newsletter; first name, last name and e-mail address will be shared with our newsletter supplier. This is to keep you updated with information and offers for marketing purposes.
We use Mailchimp for sending out newsletters.

2.5 Right To Access

You have the right to get extracts of all the information that is about you from us. Excerpts are delivered electronically in a readable format. You can always access, change and delete your personal data here.

2.6 Right To Correction

You have the right to ask us to update incorrect information or to supplement information that is defective. You can update your information manually here.

2.8 Right To Be Forgotten

You may at any time request that the information relating to you be deleted. There are few exceptions to the right to deletion, such as if it is to be retained because we have to fulfill a legal obligation (for example, according to the Accounting Act). You can delete your personal data here.

2.8 Responsible for data protection

RASKLY.COM is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

2.9 How we protect your personal data

We use industry standards such as SSL / TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal data and passwords.

3. Changes to the General Terms and Conditions 

We reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be published online on the website. The amended terms and conditions are deemed to be accepted in connection with orders or visits to the website.

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